DTLA Responds: LA Wildfire Relief and Community Resources
Information to support individuals and businesses during the LA Fire and recovery.
As an organization rooted in the heart of Los Angeles, we recognize the critical need to support relief efforts, our thoughts are with all those affected, and we remain steadfast in our dedication to supporting the recovery of our neighbors and the preservation of our shared home.
Compiled below is an ongoing list of important resources for individuals and businesses impacted by the LA Fires. The situation is rapidly changing, so we encourage you to return back to these resources for the latest information. If you have a resource you would like to include, please let us know.
N95 masks are available at all Los Angeles public libraries as distributed by FEMA including Central Library (630 W 5th St).
Disaster Recovery Centers
The Los Angeles Disaster Recovery Center, at UCLA Research Park (formerly the Westside Pavillion, at Westwood & Pico), provides a range of critical services, including:
- Short term financial and housing relief for evacuees
- Documentation recovery such as driver's license replacement, birth certificates, and other essential documents
- Assistance for businesses and employees impacted by evacuations or damage
- Federal financial assistance through FEMA and the Small Business Administration
- Social services such as referrals to disability services, and other public assistance programs
- Mental and physical health referrals.
An additional Disaster Recovery Center is located in the City of Pasadena at: 3035 E Foothill Blvd, Pasadena, CA 91107.
Donations will not be accepted at Disaster Recovery Center locations. To donate items or funds, or volunteer, visit https://lacity.gov/LAstrong.
Temporary Housing for Those Impacted
For those seeking shelter, the following DTLA Hotels are offering special rates or accomodations.
- Freehand Los Angeles
- For special rates email cathy.kim@thefreehand.com.
- Hilton Checkers Los Angeles
- Use this link for special rates.
- Hotel Indigo Los Angeles Downtown
- Offering 20% off rooms along with waived amenity and pet fees.
- Kawada Hotel
- Special rate code is SAFE.
- Omni Los Angeles Hotel
- For Local Neighbor Rate, use online corporate code: 45271246919
- The Biltmore Los Angeles
- Use promo code “Relief” to get a special room rate of $149/night plus tax and 15% discount on food and beverage at Smeraldi’s Restaurant and Gallery Bar and Grill. Special parking rate available.
- The Wayfarer Downtown LA
- Please call (213) 285-4411 and share you are evacuating due to fire and we will honor best discount available. Range from $129 - $149
- The Westin Bonaventure Hotel & Suites
- For special rate, use corporate code C7Z.
- The Delphi Hotel
- Conrad Los Angeles
- Hotel Per La
- AC Hotel Downtown Los Angeles
- For special rates email sales@moxyacla.com. Pet fees are being waived till 1/31.
- Downtown Los Angeles Proper Hotel
- Use code HAVEN for stays under 7 days or LAFIRE for extended stays (7+ days), or call us for assistance.
- Miyako Hotel Los Angeles
- For special rates call (213) 617-2000 EXT. 0
- Moxy Downtown Los Angeles
- For special rates to email sales@moxyacla.com. Pet fees are being waived till 1/31.
- STILE Downtown Los Angeles by Kasa
- Use booking code RELIEF, valid until 1/31/2025. Rate is $79, waived resort fee for standard rooms (Studio Queen, Premium Queen, Studio King, Premium King, Double Queen.) Email General Manager at justin.henry@kasa.com with any questions or assistance.
- The Hoxton, Downtown LA
- Use promo code: HERE2HELP for reduced price rooms though at least 1/16 or call 213-725-5900 x4
For a list covering all of Los Angeles, visit LA Tourism website here or see a list from the Hotel Association of Los Angeles.
Longer Term Housing for Those Impacted
These residential properties currently have availability. This list will continue to be updated.
Windsor Communities
- South Park by Windsor
- Olympic by Windsor
- 1000 Grand by Windsor
- Renaissance Tower
Windsor Communities is offering 13-24 month lease agreements for those who are displaced due to the fire with proof. Initial application fees and early termination fees are waived. Visit the Windsor Communities website for more information.
8th And Grand
Lease terms between 3 and 12 months. You can find more information about availability on their floorplans page.
Lofts For Rent
- 655 HOPE Available rentals listed here.
- DOUGLAS BUILDING LOFTS (257 S. Spring Street) Available rentals listed here
- LIBRARY COURT (630 W 6th St.) Available rentals listed here
- MARKET LOFTS (645 W 9th St.) Available rentals listed here
- PERLA (400 S Broadway) Available rentals listed here
- SKY LOFTS (801 S Grand Ave.) Available rentals listed here
The Promenade Towers (123 S Figueroa St.)
You can find more information about availability on their floor plans page.
Free Emergency Childcare
Ketchum-Downtown YMCA is offering free emergency child care for students TK-8th grade who are children of essential workers, first responders, displaced families, and any families in need of care. For more information, email afterschool@ymcala.org.
California State Portal
The State of California created a one-stop portal for essential resources and information you can access immediately including real-time information, signing up for safety alerts, wildfire resources, applying for assistance, and more.
LA County Recovers
Los Angeles County has created LA County Recovers, a website with critical information on recovery assistance, tax relief, and other key programs through the County.
City of Los Angeles
The Emergency Management Department launched a Wildfire Recovery page that outlines support and assistance for those impacted by the fires including individuals and families, property owners, and businesses and workers.
LA Fire Department
To get up-to-date information, sign up for alerts, and more, visit the Los Angeles Fire Department website.
LA Regional Economic Recovery Government Resources
This collective group of regional agencies is working together to streamline the presentation of government resources available to those impacted by the LA Wildfires.
- U.S. Small Business Administration (SBA)
- Governor’s Office of Business and Economic Development
- State of California Department of Insurance
- County of Los Angeles Department of Economic Opportunity
- Los Angeles Economic Workforce Development Department
- Pasadena Economic Development
They have created a shared flyer with links to resources. Please click on this QR code as resources may change on a daily basis. There will be an updated date at the right corner on the flyer so that you know if you will have the latest version.
U.S. Small Business Administration (SBA)
While the SBA normally supports businesses, in the times of disaster, they also support homeowners, renters, businesses of all sizes, and private nonprofit organizations. Their website includes information on LA Wildfire support including loan programs.
Core loan programs for losses not covered by insurance, all with a 12-month deferral period on interest and payments from dispersal, include:
- Home Disaster Loans: Loans to homeowners or renters to repair or replace disaster-damaged real estate (up to $500,000) and personal property ($100,000), including automobiles.
- Business Physical Disaster Loans: Loans (up to $2,000,000) to businesses to repair or replace disaster-damaged property owned by the businesses, including real estate, inventories, supplies, machinery and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.
- Economic Injury Disaster Loans (EIDL): Working capital loans (up to $2,000,000) to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster whether or not they are in the fire zone. These loans are intended to assist through the disaster recovery period.
Applicants are encouraged to apply online for a disaster loan. Please call 800‐659‐2955 or schedule an in-person appointment if you have any questions or need assistance.
Other Federal Government Resources
California Department of Insurance
800-927-4357 or www.insurance.ca.gov
The Insurance Commissioner will be holding insurance support workshops where there is the opportunity to go over your claim with an insurance expert from the department, connect with your insurance carrier who may be able to issue a payment for some urgent expenses in accordance with your policy, or connect with a counselor to speak to you or your family about your losses.
Next workshops: Sat 1/17 & Sun 1/18 at Santa Monica College and Sat 1/25 & Sun 1/26 at Pasadena City College
Things to be aware of:
- Open a claim as soon as possible.
- If you don't know who your insurance agent is, The Department of Insurance can help you locate that information - 800-927-4357 or www.insurance.ca.gov.
- Check with your insurance company to determine if you have the ability to get additional living expenses as part of your homeowner’s insurance or renters’ insurance.
- Keep records and every receipt for all expenses, whether it's food, lodging, clothing or anything else you need.
- Do not sign contracts with anyone for repairs or other needs until you have spoken with your insurance company. If anyone is trying to contact you representing your insurance company, demand to see an identification.
- Keep a log of every conversation that you have with your insurance company, date, time, who you spoke with and what they said
- Have one place where you keep everything. Consider creating an email address for all your communication and contacts related to your loss.
Public Adjusters:
- Be aware that you may be approached by public adjusters that do not work for your insurance company. They do represent claimants, but they charge a fee which is normally a percentage of your entire insurance settlement.
- Company adjusters, employees of the insurance company, and independent adjusters, hired under contract with the insurance company, do not charge a fee to the consumer.
- Public adjusters cannot solicit for your business for at least seven days following the reopening of a declared disaster area.
- They are also not allowed to contact you between 6 p.m. and 8 a.m. When you are talking to an insurance adjuster, take note of their phone number, their full name, and license number. Do not rely on a business card. Check with the Department of Insurance to verify they can do business in California.
- Don’t be pressured into quickly signing any contracts. and that any that anyone who is trying to get you to sign something really quickly or get anything quickly is not doing the work that they're supposed to be. If you do sign a contract, it can be canceled within three business days of signing.
- It is illegal for a public adjuster to advance money to you as an inducement to sign a contract.
- Public adjusters may not offer referral fees in excess of $100.
- Public adjuster may not have an interest in any contractor demolition company or entity making repairs to your property.
- They may not use a badge as an ID.
Other LA County Resources
LA County Emergency Resources for Workers and Businesses
LAPD Post-Fire Recovery Scam Warnings
